Nike
4.9
Tactical Belt
4.8
Genuine Leather
4.8
Tactical Boots
4.7
Cart
0
Need help? Find quick answers below or reach out for support!
Connect with us effortlessly – your gateway to exceptional service. Whether you have questions, feedback, or need assistance, our dedicated team is here for you. Reach out and experience personalized support tailored to meet your needs. Your satisfaction is our priority. Contact us today for a seamless and enjoyable customer experience.
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FAQs
Below are some of are common questions
Do you offer free shipping?
Yes, we offer free shipping on orders over $200 (USA only).
How long will shipping take?
All orders are shipped within 12-36 hours from our warehouse in Sacramento, CA. Delivery times will depend on your shipping option but all orders are tracked from our facility to your door.
How do I know if my order is confirmed?
Once you place your order, you’ll receive a confirmation email within 1 minute. If you don’t see it, please check your spam/junk folder or contact our support team.
Can I change my shipping address after my order is placed?
Yes, you can request a shipping address change if your order has not yet been processed or shipped. Please contact our customer support team as soon as possible to update your details. Once the order has been shipped, we are unable to make any changes.
What is your return policy?
We offer hassle-free returns within 30 days of purchase. Items must be unworn, unused, and in original packaging.
How can I contact customer support?
You can reach us anytime at info@neorom.com or through our contact page. We usually respond within 24 hours.
Can I track my order?
Yes. Once your order has shipped, you will receive a tracking number via email so you can monitor your package.
